Privacy policy
Zick Sports believes privacy is of the utmost importance and as such will hold your privacy in the highest regard. We share your Personal Information with third parties to help us use your Personal Information. For example, we use third-party customer support tools to drive our customer support system. At no point in time will we provide information over the phone, email, support systems or by any means. We use analytics to assist us in understanding how our customers use the site and communicate with us. We also use third-party secure credit card tokenisation in order to safely store your payment information for re-ordering or subscriptions.
What personal information does Zick Sports Collect?
Zick Sports will only confirm address, billing information and email addresses. We will not release what information we have on file. For your safety your information can be updated securely on the web. Only an authorised account holder may change your information. If at any time you feel your information is incorrect or you believe someone has gained access to your account, please contact us immediately. When you register on our site, place and order or subscribe to our newsletter, we will collect your information. You may be asked to enter your name, email address, mailing address, phone number or payment information.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address and some of the cookies on your device. As you browse the Site, information about the individual pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site may be collected.
How does Zick Sports use your information?
We use the Order Information that we collect generally to fulfill any orders (including processing your payment information, providing you with invoices and/or order confirmations and arranging shipping). When in line with the preferences you have shared with us we may provide you with advertising or information relating to our products.
We use the Device Information that we collect to generally improve and optimise our Site. For example, how our customers browse and interact with the Ste or to assess our marketing and advertising campaigns.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, other than for the express purpose of delivering the purchased product.
We may use your Personal Information to provide you with advertisements or marketing that is targeted and believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using some of these links:
Facebook & Instagram - https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous
Does Zick Sports disclose any information to external parties?
We do not sell, trade, or transfer your personal information to outside parties. This however, does not include the trusted third parties we use to assist us in operating our website who agree to keep the information confidential. We may need to release your information where appropriate to comply with the law or our site policies. Non-personally identifiable visitor information may be provided to third-parties for marketing, advertising, or other uses.
Data Retention
When you place an order through the Site, we will keep your Order Information and communication history for our records unless and until you ask us to delete this information.
Changes to Privacy Policy
We may update this privacy policy from time to time in order to reflect things such as changes to our practices or for other operational or legal reasons.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our site.
Your Consent
By using the Zick Sports site you consent to our privacy policy.
Contacting Us
For more information about our privacy practices, if you have questions, or would like to make a complaint, please contact us by email at support@metamood.com.au
Effective Date
07 July 2024